What a Mobile Crew Can Fix and What Genuinely Needs a Shop

We are a mobile repair outfit and we think mobile is the right answer for most breakdowns. It is not the right answer for all of them, and a mobile crew that claims otherwise is telling you something about their judgement.

Fixed where it sits, routinely

• Air system leaks, valves, chambers, dryers and lines
• Brake adjustment, shoes, drums, slack adjusters and clevis work
• Tires — road service, mount and balance, new and used
• Charging and starting: alternators, starters, batteries, cables
• Lighting and wiring faults, including trailer harness problems
• Cooling system: hoses, thermostats, belts, water pumps on many engines
• Fuel system components and filters
• Many emissions and derate faults, including sensors and forced regen
• Jump starts, fuel delivery, lockouts
• RV electrical, propane, appliance, slide and jack problems

Needs a shop

• Internal engine work and engine removal
• Transmission removal and internal transmission work
• Frame damage and structural repair
• Anything needing the vehicle lifted for safe access underneath
• Major DPF service requiring removal and cleaning
• Alignment
• Anything on a site that cannot be worked on safely

The site is frequently the deciding factor

A repair that is straightforward in a yard can be impossible on the shoulder of I-10. Traffic, no room, a slope, soft ground or standing water all change what can be done safely. We will tell you if the answer is to move the truck first, even if that means a tow to somewhere workable rather than a tow to a shop.

What makes the call go well

1. 1Precise location — road, direction, mile marker or exit, which side.
2. 2What the truck is and whether it is loaded.
3. 3The symptom in plain terms rather than a diagnosis.
4. 4Any dash warnings, derate, or codes if you have them.
5. 5Whether it will move under its own power.
6. 6Whether you are somewhere safe to wait.

Dispatch answers 24 hours a day at (850) 495-0366. Tell us where you are and what the truck is doing.